Yes, you can add an additional driver to the vehicle you rented. To do so, you'll need to provide information about the additional driver, including their driver's license. Once this information is provided, the cost of the additional driver will be calculated for the remaining rental period. Please consult with our rental staff for further details and assistance with adding an additional driver to your rental agreement.
During the rental, you have the option to purchase various extra services to enhance your experience.
Insurance Packages: Additional insurance coverage beyond the basic included insurance.
Child Safety Seats: Rental of car seats suitable for children of different ages.
Ski Racks: Equipment for transporting skis and snowboards securely.
GPS: Navigation systems to help you find your way during your journey.
If you've been involved in an accident in Almaty, Kazakhstan, and require a vehicle while yours is being repaired, here's what you should do:
Immediately contact (+7 701 765 3276 / +7 701 324 0311) an Avis representative to report the incident. Provide them with all necessary details about the accident.
Once you've informed us about the accident, we will assist you in arranging for a replacement car so you can continue your journey without disruption.
Our represantatives will guide you through the process and ensure you receive a suitable replacement vehicle while your car is being repaired.
Typically, rental vehicles should be returned with the same fuel level as when they were picked up. Failure to do so may result in additional charges for fuel. Avis usually offers a fuel pre-purchase option, allowing you to pre-pay for a full tank of fuel at a potentially discounted rate. It's advisable to inquire about this option at the time of booking or during your rental pickup.
You can use the car with your pets, but there is an additional fee for potentially possible damage to the car interior and contamination
The pet policy for car rental in Almaty, Kazakhstan allows you to travel with your pets in the rental car. However, please note that there may be an additional fee to cover any potential damage to the car interior or contamination caused by the presence of pets. Please inform us while booking about your intention to travel with pets.
First of all, you need to inform an AVIS representative about the incident. After that, depending on the conditions of the purchased insurance package, you will be sent instructions on registration of insurance cases
First of all, you need to inform an AVIS representative about the incident. After that, depending on the conditions of the purchased insurance package, you will be sent instructions on registration of insurance cases
First of all, you need to inform an AVIS representative about the incident. After that, depending on the conditions of the purchased insurance package, you will be sent instructions on registration of insurance cases
This type of driver's license is quoted in Kazakhstan
According to the daily rate, you are provided with 250 km per day (100 tenge is charged for each km per run)
You have the opportunity to purchase unlimited mileage for the rental period. The details must be clarified with a representative of the company
Yes, you have the opportunity to rent a car in one city and return it to another. An additional fee is charged for this, depending on the class of car. Check with a company representative.
AVIS Kazakhstan provides the opportunity to use a car only on the territory of Kazakhstan
You need to contact the company's representatives and inform them of your wish
If you have not purchased an additional service in advance (return of a car with an incomplete tank), then you need to reimburse the missing amount of gasoline at the established internal tariff
Yes, you can return the car after business hours. For this, an additional fee of 10,000 tenge is charged in one direction (20,000 tenge is charged for receiving a car and returning a car after business hours)
For this service we have an additional fee of 10,000 tenge is charged in one direction (20,000 tenge is charged for receiving a car and returning a car after business hours)
There are no penalties for early return of the car. But you need to notify a company representative about this in advance
